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Terms & Conditions
The following terms govern all orders, quotations, and production services provided by Integra Print & Promo. By placing an order or signing a quotation, you confirm that you have read and agree to be bound by the provisions below. These terms apply to all clients unless a separate written agreement specifies otherwise.
Effective upon order placement · Prices valid 30 days
Manufacturing Price
Manufacturing prices are valid for 30 days and are subject to paper market and fuel surcharge fluctuations — price at time of order will prevail. By signing, the undersigned represents that he or she has full legal authority to place this order on behalf of the Client. Unless marked otherwise, quoted prices reflect a 4% cash discount on value-added services, paper, materials, and services. Credit card payments will be invoiced at full price. Pricing does not include applicable sales tax.
Accuracy of Specifications
Quotations are based on the accuracy of the specifications provided. The supplier may requote a job at time of submission if files, disks, or other input materials do not conform to the information on which the original quotation was based.
Alterations & Corrections
Client alterations include all work performed in addition to the original specifications. All such work may be billable. Parties shall agree whether or not there will be a charge for these services and, if so, the amount.
Color Proofing
A color proof simulates how the printed piece will look. Because of differences in equipment, paper, inks, and other conditions between color proofing and production pressroom operations, a reasonable variation in color between proofs and the completed job is to be expected. When such variation occurs, it is considered acceptable performance and the proof becomes a contract between client and supplier.
Creative Work
No use shall be made of creative work produced by the supplier except by written permission. Compensation for any derivation of ideas is to be determined by the supplier.
Client-Furnished Materials
Client-supplied paper must be delivered according to supplier specifications, including correct weight, thickness, pick resistance, and other technical requirements. Artwork, file types, special dies, disks, or other materials furnished by the client must be usable without alteration or repair. Items not meeting this requirement may be repaired by the client or by the supplier and may be billable.
Client's Property
The supplier will maintain fire and extended coverage on client property while in the supplier's possession. The supplier's liability will not exceed the amount recoverable from the insurance. Additional coverage may be obtained if requested in writing and if the applicable premium is paid to the supplier.
Delivery
Unless otherwise specified, the price quoted is for a single shipment, without storage, F.O.B. supplier's platform. Proposals are based on continuous and uninterrupted delivery of the complete order. Charges for delivery of materials from the client to the supplier are not included in quotations unless specified. Title for finished work passes to the client upon delivery to the carrier at shipping point, or upon mailing of invoices for the finished work or its segments, whichever occurs first.
Electronic Manuscript or Image
It is the client's responsibility to maintain a copy of the original file. The supplier is not responsible for accidental damage to media supplied by the client or for the accuracy of furnished input. Until digital input can be evaluated, no claims or promises are made about the supplier's ability to work with jobs submitted in digital format, and no liability is assumed for problems that may arise. Additional translating, editing, or programming needed to utilize client-supplied files may be billable.
Experimental Work
Experimental or preliminary work performed at the client's request may be billable. Parties shall agree on any applicable charges. This work cannot be used without the supplier's written consent.
Indemnification
The client agrees to protect the supplier from economic loss and any other harmful consequences arising in connection with the work. The client will hold the supplier harmless and indemnify against claims, demands, actions, and proceedings on any and all grounds, regardless of responsibility for negligence.
Copyrights
The client warrants that the subject matter to be printed is not copyrighted by a third party and that no copyright notice has been removed from any material used in preparing the subject matter for reproduction. The client agrees to indemnify and hold the supplier harmless for all liability, damages, and attorney fees incurred in any legal action connected with copyright infringement involving the work produced or provided.
Personal or Economical Rights
The client warrants that the work does not contain anything libelous or scandalous, or anything that threatens anyone's right to privacy or other personal or economic rights. The client will, at their sole expense, defend the supplier in all related legal actions, provided the supplier promptly notifies the client of the action and gives reasonable time to conduct a defense. The supplier reserves the right to refuse to print anything deemed illegal, libelous, scandalous, improper, or infringing upon copyright law.
Liability
Disclaimer of Express Warranties: The supplier warrants that work is as described in the purchase order. All sketches, copy, dummies, and preparatory work are intended only to illustrate general type and quality and do not represent the actual work performed. Disclaimer of Implied Warranties: The supplier warrants only that work will conform to the description in the purchase order. The supplier's maximum liability, whether by negligence, contract, or otherwise, will not exceed the amount specified in the contract. Under no circumstances will the supplier be liable for specific, individual, or consequential damages.
Order
Acceptance of order shall not be effective until acceptance by the supplier, either by notification to the client or by commencing production. Canceled orders require compensation for incurred costs and related obligations.
Outside Purchases
Unless otherwise agreed in writing, all outside purchases as requested or authorized by the client are chargeable.
Over-runs & Under-runs
Over-runs or under-runs will not exceed the percentage specified in the contract. If none is specified, industry standard for the particular product will apply. The supplier will bill for actual quantity delivered within this tolerance. If a guaranteed quantity is required, the tolerance percentage must be stated at time of quotation.
Preparatory Materials
Artwork, plates, electronic files, and all other items supplied by the supplier remain the supplier's exclusive property.
Prepress Proofs
Upon agreement between client and supplier, the supplier will submit prepress proofs for review and approval. No additional work will be performed until proofs are returned. The supplier will not be responsible for undetected production errors if proofs are not required by the client, the work is printed per the client's OK, or changes are communicated orally.
Press Proofs
Press proofs will not be furnished unless required in writing in the supplier's quotation. A press sheet may be submitted for the client's approval provided the client is present at the press during make-ready. Press time lost or alterations made because of the client's delay or change of mind will be charged at the supplier's current rates.
Production Schedules
Production schedules will be established and followed by both parties. There will be no liability or penalty for delays due to state of war, riot, civil disorder, fire, strikes, accidents, action of government or civil authority, acts of God, or other causes beyond the control of the supplier. Schedules will be extended by an amount of time equal to the delay incurred.
Quotation
A quotation not accepted within 30 days may be changed for manufacturing. Materials and freight may change at any time without notice.
Storage
The supplier will retain intermediate materials until the related end product has been accepted by the client. If requested, intermediate materials will be stored for an additional period for an additional charge. The supplier is not liable for any loss or damage to stored material beyond what is recoverable by the supplier's fire and extended insurance coverage.
Taxes
All amounts due for taxes and assessments may be added to the client's invoice and are the client's responsibility. No tax exemption will be granted unless a valid Exemption Certificate accompanies the purchase order. If additional tax is determined to be due after the client has paid the invoice, the client must promptly remit the required taxes to the taxing authority or immediately reimburse the supplier.
Terms, Claims & Liens
Payment is net cash in calendar days from the date of invoice or as specified. Claims for defects, damages, or shortages must be made in writing no later than fifteen (15) days after delivery. If no claim is made, the job is considered accepted. The supplier's liability will be limited to the quoted selling price of defective goods, without additional charge for special or consequential damage. As security for payment of any sum due, the supplier has the right to hold and place a lien on all client property in the supplier's possession. If payment is not made, the client is liable for all collection costs incurred.
